Thursday, August 6, 2009

Be a Data-Driven Manager

Awesome article in today's New York Times:

For Today’s Graduate, Just One Word: Statistics

The article is about how firms --- faced with mounds and mounds of data --- now find they need people who know how to organize and analyze it. If you have the skills to answer real-world questions using real-world data, you're going to do well.

But getting those skills requires you to do some serious book learnin'. Econometrics and statistics are tricky stuff, and it's easy to make big mistakes.

This is, I think, one reason why the overall rates of graduate school attendance have been rising. The world is an increasingly complicated place, and so there are a lot of valuable, real world skills that are so complicated that you really need a college degree before you can even start to study them carefully. And you need enough experience with the world to see how you'd use the skills, so you can appreciate the relevance.

This is great (for me) because I've been trying to move my MBA classes this direction anyway. So, I'll invite first-year MBA students to ask me how one would use data to answer the questions that come up in class. I'll try to have answers for you.

Wednesday, August 5, 2009

Cash for Clunkers and Yahoo/Microsoft

There were two big news stories last week that will for sure be discussed in MBA classes this fall.

Story #1 is the Cash-for-Clunkers program; you know, the one where the government throws in $4500 if you trade your gas guzzler for a high-MPG car.

This one has a personal angle for me... My parents, it turns out, are trading the Ford Ranger pickup truck that I bought in 1990 (and sold to them in 1998) for a Toyota Corolla. Had some good times in that truck... sniff.

Anyway it's a great example for teaching microeconomics, for two reasons. One is that it's a great illustration of the economics of a subsidy. Does the program benefit auto companies or consumers more? It depends, in part, on the relative elasticities of demand and supply. Probably I'll write a homework problem about this for the fall, so I shouldn't discuss it in much detail here. Reason two is that it illustrates how hard it can be to assess demand and supply without actually doing some pricing experiments. The reason Cash-for-Clunkers has been in the news so much is the overwhelming consumer response to the program. The government really didn't know how consumers would respond to the offer of $4500 in exchange for clunkers, and it turned out that supply was quite a bit more elastic (that is, responsive to price) than they thought. It's a good reminder to all managers trying to understand demand for their products--- in the absence of data, it's really hard to guestimate demand. So get yourself some data!

Story #2 is the announcement (finally!) of a search deal between Microsoft and Yahoo.

Personal angle here as well: I met Jerry Yang and Dave Filo (Yahoo's founders) a couple times when I was in grad school at the Stanford GSB and they were in engineering grad school. Ask me to tell you my Yang/Filo/engineering-league-softball story sometime. (Probably I drove my Ford Ranger over to the big field behind the Terman Engineering building to play softball --- how's that for a connection?)

This one's nice because it points out that writing a contract really is an alternative to doing a merger. Back when I used to teach strategy, I'd point to, say, the Disney/ABC or Time-Warner/AOL merger and ask students where the value creation was coming from. Students would typically come up with a list of potential synergies, usually involving various cross-selling plans. One justification, for example, for Time-Warner/AOL was the ability to stuff TW's magazines with AOL CDs. But then I'd ask why a merger was necessary to realize the synergy. Firms write cross-selling contracts all the time, and it was just never clear (to me, at least) why TW/AOL couldn't have done exactly the same thing.

And here's a case where MSFT and YHOO clearly thought hard about doing a full-on merger, but in the end decided they could realize synergies with a cross-selling contract. Yahoo is going to shift all search activity to Microsoft, but continue to sell its own advertisements and offer other forms of content. The parties have split the resulting gains using a detailed revenue-sharing contract.

So Yahoo/Microsoft is one example, but could all mergers be replaced by contracts? If not, then when do we need mergers and when do we need contracts? These questions naturally lead into a discussion of the limits of contracting --- limits coming mostly from problems with observability, verifiability, and enforcement of contract terms. And that's where the economics of contracting come in handy for understanding Wall Street financial transactions.

Monday, August 3, 2009

Do Study Groups Matter?

A couple of information items, and then a link.

(1) I'm now an Associate Editor at the Journal of Labor Economics, which is the leading field journal for studies of labor markets and human resource management. Before you get too impressed, the title basically means that I referee a lot of papers for them. (Academic publishing works like this: An author sends a paper to the journal. The journal's editor sends the paper to a referee, who reads the paper and sends some comments along with a publish/don't-publish recommendation back to editor. The editor decides whether to publish the paper or not, and then forwards the comments to the author.)

Anyway, since I'm on the Journal of Labor Economics team, I figured I'd start blogging periodically about interesting papers published in the journal. The July issue just came out, so I'll get to that in a bit.

(2) I'm branching out on you. I'm going to start putting a bit of content on the U's Red Thread blog. As I noted in my recent iPhone post, I've recently developed an interest in the economics of higher ed, so I'll probably put some education-related thoughts there.

My first post there is on the question of whether study groups --- you know, that group of people you meet with to talk over the upcoming marketing exam --- matter for academic achievement.

You can read it here.